The Alts Hotel
Jl. Rajawali No. 8 Palembang, 30113 Palembang, Indonesia – Great location - show map
Staff was friendly, response time for requests was very quick. They carried my bags but didn't take them to the room. Food was good, pool and gym was clean,
South Africa
Get the celebrity treatment with world-class service at The Alts Hotel
Offering stylish rooms with flat-screen cable TVs, The Alts Hotel is well situated in the city centre. Featuring an infinity pool and spa, it also houses a business centre and fitness facilities. A tea/coffee maker, minibar and safe are standard in all air-conditioned rooms. Featuring modern interiors, they also have premium bedding and a private bathroom with toiletries. The Alts Hotel is a 10-minute walk from Multi Data Palembang University and a 45-minute drive from Sultan Mahmud Badaruddin II Airport. Free parking is provided. A wide variety of local and international dishes are served at the 24-hour Cafe Delapan. Live music, fine wines and refreshments are available at 10 Gastro Pub.
Couples particularly like the location — they rated it 9.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Family rooms
- Fitness centre
- Spa and wellness centre
- Room service
- Tea/coffee maker in all rooms
- Bar
- Breakfast
Categories:
See what guests loved the most:
- 99511110937080
South Africa“Staff was friendly, response time for requests was very quick. They carried my bags but didn't take them to the room. Food was good, pool and gym was clean,” - Akkanda
Japan“便利なロケーションで、周りにレストランやお店が多数あった。朝食は地元の料理から西洋料理まで提供していて多くの選択肢があり、おいしかった。スタッフは親切で、良い対応をしてもらえた。” 
Sriani
Germany“Sarapan sangat enak dan selalu berganti menu setiap hari..kita 8 hari menginap jd tidak bosan”
Hotel surroundings
Restaurants2 restaurants on site
- Cafe Delapan
- CuisineAmerican • Indonesian • Asian
- Open forBreakfast • Brunch • Lunch • Dinner
- AmbianceFamily friendly • Traditional • Modern
- Dietary optionsHalal
- 10 Gastro Pub
- CuisineAmerican • Seafood • Asian • European • Grill/BBQ
- Open forDinner • High tea • Cocktail hour
- AmbianceModern
Facilities of The Alts HotelGreat facilities! Review score, 8
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Family rooms
- Fitness centre
- Spa and wellness centre
- Room service
- Tea/coffee maker in all rooms
- Bar
- Breakfast
- Toilet paper
- Towels
- Bidet
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Wardrobe or closet
- Landmark view
- Sun terrace
- BBQ facilitiesAdditional charge
- Terrace
- Garden
- Cleaning products
- Tumble dryer
- Electric kettle
- Refrigerator
- Socket near the bed
- Drying rack for clothing
- Clothes rack
- Live sport events (broadcast)Additional charge
- Live music/performance
- Nightclub/DJ
- Sofa
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Coffee house on site
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid meals
- Snack bar
- Bar
- Minibar
- Tea/Coffee maker
- Valet parking
- Parking garage
- Accessible parking
- Public transport ticketsAdditional charge
- Private check-in/check-out
- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
- Shuttle serviceAdditional charge
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Executive lounge access
- Wake-up service
- Heating
- Car hire
- Carpeted
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Wheelchair accessible
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
- Entire unit located on ground floor
- Open all year
- All ages welcome
- Infinity pool
- Pool/beach towels
- Pool bar
- Sun loungers or beach chairs
- Kids' pool
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Massage chair
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Sun loungers or beach chairs
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- Sauna
- English
- Indonesian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit
A damage deposit of IDR 300000 is required on arrival. That's about GBP 14. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 5 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.
There are no cots available at this property.
All extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cash
The Alts Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
Please note that the property will send guests a credit card authorisation form after they book to guarantee the reservation.
Please note, credit card used for reservation must be valid at time of arrival. If the credit card used during reservation is declined the reservation will be cancelled.
It is a mandatory show to us antigen result who stays 3 days or more
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
A damage deposit of Rp 300,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
FAQs about The Alts Hotel
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The prices at The Alts Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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The Alts Hotel has 2 restaurants:
- 10 Gastro Pub
- Cafe Delapan
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Yes, The Alts Hotel is popular with guests booking family stays.
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The Alts Hotel offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Sauna
- Massage
- Steam room
- Live music/performance
- Fitness
- Swimming Pool
- Spa/wellness packages
- Personal trainer
- Yoga classes
- Spa facilities
- Spa lounge/relaxation area
- Live sport events (broadcast)
- Nightclub/DJ
- Fitness/spa locker rooms
- Massage chair
- Fitness classes
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Room options at The Alts Hotel include:
- Suite
- Double
- Twin
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The Alts Hotel is 1.3 miles from the centre of Palembang. All distances are measured in straight lines. Actual travel distances may vary.
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Check-in at The Alts Hotel is from 14:00, and check-out is until 13:00.
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
